Originally Posted by daisy_steiner

Has anyone else had problems with CK things they have bought when there was loads in TK Maxx and Homesense?

In Jan I bought some handtowels - they were cheaper than Ikea plain white ones, so I thought well fair enough, that's a decent enough deal. I also bought a duvet cover.

The handtowels haven't been used that much because I have loads from our wedding and they are obviously on rotation. So they each one have been washed perhaps 3times max since I bought them and the stitching is all coming undone and in one of them a whole side has come away. The poppers have all come off the bottom of the duvet cover after one wash - I've sewn buttons on now instead.

I should take them back - but I suppose it is nearly six months ago - doubt I have the recipt anymore and I can't get to the shop on my own because I don't drive.

I don't really have a lot of CK stuff, and most of what I do have is from TK Maxx or Homesense. So I was wondering is this the 'norm' for CK stuff or is the dud stuff being sold off to TK Maxx - hence the reduced price. Or have I just had a bad experience.

What do you think?

Originally Posted by maypole

I think you should take them back, how did you pay? as long as you have proof of purchase it does NOT have to be a shop receipt, could be a cheque stub or credit card reciept. Goods have to last a decent length of time.
I would not hesitate, even without the reciept, it's worth a try.

While I am on the subject, did you know that things like TVs white goods and the like, have a 2 year guarantee? even though some shops just tell you one year and you can take goods back UP to 6 years for repair, they are expected to have a reasonable life. If the shop argues, quote the sale of goods act to them.

You would have to get the details and read your rights but it's worth knowing that you can't be fobbed off all the time. Especially if they blame the manufacturer, your contract is with the person you bought the goods from.